SHOPPING INFORMATION

What is PerisaB2B.com?

PerisaB2B.com is a leading online B2B (business-to-business) marketplace that connects buyers and sellers from across the globe. It offers a wide range of products and services to businesses, including wholesale products, supplier sourcing, trade assurance, and more. It is also an all-in-one B2B online selling platform. PerisaB2B.com has been helping global suppliers expand their business with the most cost-effective and efficient tools from online selling, and marketing, to customer management.

How long will delivery take?

We offer both domestic and international shipping with various carriers. Delivery time and cost depend on your location and order size.

Can I track my order?

Yes, once your order is shipped, a tracking number will be provided, and you can monitor the delivery status in your account.

What kind of customer support does Persiab2b.com provide for buyers?

Persiab2b.com provides 24/7 online customer support to buyers through Live Chat. Depending on the buyers membership plans, Persiab2b.com has a dedicated support team that can also assist with any issues or inquiries related to buying on the platform.

Do I receive an invoice for my order?

Yes, once your order is confirmed and processed on Pershia B2B, you will receive a detailed invoice. The invoice includes all relevant information such as product details, quantities, prices, taxes, shipping costs, and payment terms. You can access and download your invoice directly from your account dashboard under the "Orders" section. If you require a customized invoice or additional documentation for export purposes, our support team is available to assist you.

What is the return policy?

You can return defective or non-conforming products within 14 days of delivery. Please contact our support team to initiate the return process.

Do I need to pay for return shipping?

For defective or incorrect items, return shipping costs are covered by Persia B2B. For other reasons, the customer is responsible for return shipping.

PAYMENT INFORMATION

How do I order and pay?

In case of ordering and delivery of proforma, you pay 30% of your order amount as an advance payment to Persia B2B and then deposit the remaining 70% against the bill of lading. Your payment will remain in trust with Persia B2B and the money will not be deposited into the seller's account until you have received the cargo and confirmed the cargo.

What payment methods are accepted?

Persia B2B accepts various payment methods including credit cards, bank transfers, secure online payment gateways, and cryptocurrencies.

Can I pay in multiple currencies?

Yes, we support multiple currencies. Available currencies are listed at checkout.

Is my payment information secure?

Absolutely. We use advanced SSL encryption and secure payment gateways to ensure your payment information is fully protected.

Can I request a refund after payment?

Refunds are available based on our return policy. If your order is eligible for a refund, the payment will be returned to your original payment method within 7-14 business days.